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Terms of Service

Effective date, October 31st 2022 (last update February 27th 2024)

help@getfeebee.io

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Please read these Terms of Service alternatively known as Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Feebee App (the “Service”) or this Website (the “Website”) operated by Feebey UG (“us”, “we”, or “our”).

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Your access to and use of the Service and Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service or Website.

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By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

 

Content

 

You retain any and all of your rights to any Content you submit, post or display on our Website or social media accounts and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts. However, by posting Content on our Website, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

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In addition, Content found on or through this Website or the Service are the property of Feebey UG, or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from Feebey UG.

 

Conduct

 

You agree that:

  1. You are solely responsible for the content or information you publish or display (hereinafter, “post”) on the Website, in our social media accounts, or via the Service.

  2. You will not post any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). Please contact us if you believe any material contained in the Site does not comply with the foregoing.

  3. You will use the Website in a manner consistent with any and all applicable laws and regulations.

  4. You will not harass any person in any way.

  5. You will not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the Website or social media account.

  6. You will not express or imply that any statements you make are endorsed by us, without our specific prior written consent.

  7. You will not harvest or collect personal information about other members whether or not for commercial purposes, without our written consent.

  8. You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

  9. You will not interfere with or disrupt our Service or the Website, or the servers or networks connected to them.

  10. You will not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunications equipment.

  11. You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.

  12. You will not “frame” or “mirror” any part of the Site, without our prior written authorization. You also shall not use meta tags or code or other devices containing any reference to our services or the Website in order to direct any person to any other website for any purpose.

  13. You will not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service or any software used on or for the Website or cause others to do so.

  14. You will respond fully, truthfully, and within three (3) business days to any request for information or other inquiry from us related to your or another member’s compliance with these Terms.

 

Intellectual property

The Service, Website and its original content, features and functionality are the exclusive property of Feebey UG and its licensors.

 

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Use of the services

Use of the Services. You may use the Services, as an individual user, only if you are capable of forming a binding contract with Feebey UG, and not otherwise barred from using the Services under applicable law.

 

Account Registration. For certain features of the Services you may need an account. It’s important that you provide us with accurate, complete, and current account information and keep this information up to date. If you don’t, we might have to suspend or terminate your account. To protect your account, keep the account details and password confidential, and notify us right away of any unauthorized use. You’re responsible for all activities that occur under your account.

 

Authorized Users. If you are a company or other legal entity, the Services may only be accessed and used by your employees or contractors who have been designated and authorized by you to be granted such access (each an “Authorized User”) for the sole purpose of performing their job functions for you. Each account for the Services may only be accessed and used by the specific Authorized User for whom such account is created. The account credentials are confidential and cannot be shared or used by more than one person. You are responsible and liable for: (i) all actions taken under an Authorized User’s credentials, whether or not such action was taken or authorized by the Authorized User; and (ii) all uses of the Services resulting from access provided by Feebey UG, directly or indirectly, whether such access or use is permitted by or in violation of these Terms.

 

Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements to the Services (“Feedback”). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.

 

Payments and Subscriptions. Feebey UG may require payment of a fee for use of the Services (or certain portions thereof) and you agree to pay such fees. If you purchase a subscription (“Subscription”) (each Subscription purchased, a “Transaction”), you expressly authorize us (or our third-party payment processor) to charge you for such Transaction. We may ask you to supply additional information relevant to your Transaction, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (such information, “Payment Information”). You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information.

When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and to charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information). By initiating a Transaction, you agree to the pricing, payment and billing policies applicable to such fees and charges, as posted or otherwise communicated to you. All payments for Transactions are non-refundable and non-transferable except as expressly provided in these Terms. All fees and applicable taxes, if any, are payable in Euros €.

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If you select the HRPro or HRPro G subscription and you are not accurate with the number of employees who are (actually) using the service, then we are entitled to cancel the service at any time, as it will be deemed that you are in breach of these terms of service. However, in this event we will reach out to your designated point of contact to ask you to rectify the situation, before we take any further action. 

 

Subscriptions. If you purchase a Subscription, you will be charged at the monthly or annual Subscription fee rate, plus any applicable taxes, and other charges (“Subscription Fee”), at the beginning of your Subscription and for each respective period thereafter, at the then-current Subscription Fee. The Subscription Fee is based on the number of Authorized Users at the time of billing. If you add any Authorized User(s) after the applicable monthly or annual Subscription period begins, you will be charged a prorated Subscription Fee for the first month commensurate with the respective Subscription’s duration for any new Authorized User(s). Such new Authorized Users will be included in the Subscription Fee each month or year (as applicable) thereafter.


In the event your Subscription begins on a day not contained in a later month, your Payment Information will be charged on the last day of the later month. For example, if you started a monthly Subscription on March 31st, your next payment date is April 30th, and your Payment Information would be billed on that date.

 

By purchasing a subscription, you authorize Feebey UG to initiate recurring payments as set forth below.

If you purchase a Subscription, we (or our third-party payment processor) will automatically charge you each month or year, as appropriate, based on the recurrence date associated with the commencement of your Subscription, using the Payment Information you have provided until you cancel your Subscription.

 

By agreeing to these Terms and electing to purchase a Subscription, you acknowledge that your Subscription has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your Subscription by you or Feebey UG. Your Subscription continues until cancelled by you or we terminate your access to or use of the Services or Subscription in accordance with these Terms.

 

Cancelling Subscription. If something unexpected happens in the course of completing a Transaction, we reserve the right to cancel your Transaction for any reason; if we cancel your Transaction, we’ll refund any payment you have already remitted to us for such Transaction. Without limiting the foregoing, you may cancel your Subscription at any time, but please note that such cancellation will be effective at the end of the then-current Subscription period. You will not receive a refund for the subscription fee paid for the then current subscription period at the time of cancellation. To cancel, you can send an email to help@getfeebee.io. You will be responsible for all Subscription Fees (plus any applicable taxes and other charges) incurred for the then-current Subscription period. If you cancel, your right to use the Services will continue until the end of your then current Subscription period and will then terminate without further charges. 

We reserve the right to terminate any subscription without prior notice or liability, at its sole discretion, if a customer is found to be in violation of our values, ethics, or demonstrates disrespectful behavior towards our staff. Such termination may occur without refund or reimbursement of any kind.

 

E-mail usage upon installation of Feebee Slack app. We use email to authenticate upgrades and access to services. The Owner of the service (who chose to install the Feebee app) is notified that they are the point of contact for Feebee and may receive more than one email (explicit opt-in upon installing the service). We send one email to each new member after they have added the Feebee app to their apps within their Slack workspace (soft-opt in) to help them to get started with the Feebee service (it is explained that they will only ever receive one email from us and they can unsubscribe at anytime). If any user of the Feebee app contacts us via help@getfeebee.io, then we will follow up and directly email that user.

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E-mail usage upon upgrade to HRPro or HRPro G packages. After upgrading it is accepted that all users using the Feebee service have explicitly opted-in to receive emails. We will only send emails when necessary in order to run the Feebee service. Some of our features require that we notify users (for example when receiving a new feedback, or a feedback request). For our upgraded customers we may determine that we need to send an email notification in order to make the service work and by accepting these Terms of Service, you are giving us permission to send emails that we deem appropriate, you can unsubscribe at anytime. 

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Termination

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We may bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
 

Refund Policy


1. Monthly Subscription: Customers who have subscribed to our monthly subscription plan have the right to cancel their subscription and claim a full refund within 7 days of payment. Refund requests made after this period will not be honored, and we reserve the right to retain the payment.

2. Annual Subscription: Customers who have subscribed to our annual subscription plan have the right to cancel their subscription and claim a full refund within 30 days of payment. Refund requests made after this period will not be honored, and we reserve the right to retain the payment.

 

All refund requests must be submitted in writing to help@getfeebee.io within the specified timeframes. Refunds will be processed using the original payment method, and any applicable processing fees may be deducted. By subscribing to our services, you agree to abide by this refund policy.

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Indemnification

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You agree to defend, indemnify and hold harmless Feebey UG and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms, or c) Content posted on website or social media accounts of Feebey UG.

 

Limitation of liability

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In no event shall Feebey UG, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

 

Disclaimer

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Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Feebey UG does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

 

Exclusions

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Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

 

Changes

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We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

 

Final provisions, choice of law, place of jurisdiction 

 

German law shall apply to the exclusion of the provisions of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence. 

 

If you do not have a general place of jurisdiction in Germany or in another EU member state, or if you are a merchant or a legal entity under public law, or if you have moved your permanent place of residence abroad after these Terms and Conditions have become effective, or if your place of residence or usual place of abode is unknown at the time the action is brought, the exclusive place of jurisdiction for all disputes arising from this contract shall be Berlin, Germany.

 

Should individual provisions be wholly or partially invalid or unenforceable, or should they later lose their legal validity or enforceability, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provisions shall be replaced by the statutory provisions.

 

Contact Information. If you have any questions about these Terms or the Services,

please contact Feebey UG at:
Feebey UG
c/o Pettenkoferstr. 8a
10247 Berlin 

help@getfeebee.io

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